FAQs

Before reaching out to a shipping company, evaluate your moving needs carefully:

• What items will you take? Prioritize essentials and sentimental items.
• How much space do you need? Estimate the volume of your shipment.
• Define your timeline - When would you like to move?
  

Shipping methods vary based on budget, shipment size, and timeline:



• Ocean Freight (1–3 months): Ideal for large shipments with more flexible timelines.
• Air Freight (1–3 weeks): Suitable for urgent or smaller shipments, though more expensive.
• Combination of Ocean and Air Freight: Balances cost and speed for both urgent and less-urgent items.
  

Understanding customs regulations is essential for a smooth shipping process:

• Research Customs Requirements – Check for restricted or prohibited items and confirm duty-free allowances to avoid unexpected taxes or delays.
• Prepare Necessary Documentation – Each country has specific customs requirements. While Tatraship can assist with documentation, we strongly recommend that clients also research their destination’s regulations.
• Work with a Customs Broker – Navigating customs can be complex, especially when dealing with restricted items or detailed paperwork. Tatraship partners with experienced customs brokers—contact us for assistance.
  

We use a comprehensive packing process, including:



• Blanket Wrap – Soft, protective moving blankets to prevent scratches.
• Foil Wrap – Stretch foil to secure blankets in place.
• Bubble Wrap – Additional cushioning for fragile items.
• Corner Protectors – Foam or cardboard padding for sharp edges.
  

Yes! We provide both ocean and air shipping options for international deliveries, along with custom crating services. Contact us for more details.

Yes, all shipments are fully insured. For items valued over $10,000, an additional insurance fee may apply to ensure maximum protection.

Yes! We provide nationwide pickup and delivery within the United States for an additional fee, making the shipping process convenient and hassle-free.

It depends on your priorities:

• If you need maximum security and faster transit, FCL is the best choice.
• If you’re looking for a cost-effective option, shared container shipping is ideal.
• If you want a budget-friendly and widely available method, RoRo shipping is a good option but offers less protection.
  

Yes! We can help source and purchase vehicles in the U.S. for international buyers. Contact us for more details.

We offer door-to-door delivery from the U.S. to over 30 countries. Check our Country Guides for more details on specific destinations, customs duties, and insurance options.

Proper packaging is crucial for safe delivery. Check out our Packing Tips to ensure your shipment meets international shipping standards.

If you’re not in Chicago, you can ship your package to our warehouse via UPS. Follow these steps:



1. Complete the Declaration Form – Ensure all details are accurate.
2. Email Us – Send your name, package dimensions (H x W x L in inches), and weight (lbs) to [email protected].
3. Receive Your Shipping Label – We’ll provide a UPS label for you to print.
4. Drop Off Your Package – Take it to the nearest UPS drop-off location.
5. Processing & Shipping – Once received at our warehouse, your package will be processed and shipped to its destination.
   

You will receive an invoice with a payment link to your email. You can pay using cash, check, credit card, debit card, Zelle, Venmo, or PayPal. Please note that certain payment methods may be subject to processing fees. For more details or assistance, feel free to contact us.