At Tatraship, we are committed to providing a smooth and stress-free international moving experience. We take the time to understand your unique needs and concerns. Our personalized service ensures that every detail of your move is handled with care and precision.
With our expert support, tailored solutions, and proactive approach, we prioritize your peace of mind throughout the process. Whether it’s helping you navigate customs, offering packing advice specific to your belongings, or being just a phone call away for any questions, your move is in good hands from start to finish.
With us, you’re not just another client—you’re our priority. Let us help make your international relocation as seamless as possible.
Personalized Guidance
Each client is paired with our dedicated consultant who will guide you through every step of the process. From selecting the best shipping options to tracking your goods, we ensure you have the support you need at every stage of your move.
Tailored Moving Solutions
We understand that each move is unique. During your consultation, we’ll work with you to choose the right shipping method based on your specific needs—whether you're focused on budget, speed, or the size of your shipment. We customize every plan to fit your preferences and timeline.
Comprehensive Support for Documentation and Customs
Export and customs paperwork can be complex, but you don’t have to navigate it alone. Our team provides step-by-step guidance through the documentation process, ensuring all requirements are met for smooth customs clearance and delivery.
Please Note: Customs regulations vary by country, and additional documentation may be requested at any time. To avoid potential delays, it’s always better to prepare extra paperwork just in case. With Tatraship, we do our best to help you anticipate potential challenges and stay ahead of the process.
Expert Knowledge with Global Reach
With years of experience in the international moving industry, we understand the challenges of global shipping. We anticipate and address potential issues proactively to ensure your move is as efficient and hassle-free as possible.
Transparent and Flexible Pricing - Understanding Our Rates
At Tatraship, we believe in providing clear, upfront pricing to help you plan your move with confidence. Below is a detailed breakdown of what’s included in our rates, optional services, potential additional charges, and key details about the shipping process:
What’s Included in Our Rates
Full Container Load (FCL) Shipping: Door- to- Door Move
- Delivery of the Container: The container will be delivered to the address of choice.
- Transportation to the Port: Once the container is packed and sealed, we arrange for transport to the port of origin.
- Ocean Freight Services (Port-to-Port): Containers will be loaded onto a ship at the port of origin and transported to the port of destination.
- Delivery to Final Destination: After the container is released from the port of destination, it will be transported by rail or truck to the final destination of choice.
- Personalized Support: Receive one-on-one consultation which includes 1-2 hours of dedicated documentation assistance.
This process may differ based on each client and location
Less than Container Load (LCL) Shipping
- Pre-shipment Processing: For LCL shipments, clients may either drop off their packed items to one of our dedicated warehouses or get them picked up for an additional fee.
- Loading: After your items arrive at the warehouse, they will be loaded into the container by experienced professionals.
- Transportation to the Port: Once the container is packed and sealed, we arrange for transport to the port of origin.
- Ocean Freight Services (Port-to-Port): Containers will be loaded onto a ship at the port of origin and transported to the port of destination.
- Delivery to a Dedicated Warehouse: After the container is released from the port of destination, it will be transported by rail or truck to the nearest dedicated warehouse.
- Delivery to Final Destination: Clients have the option of picking up their items from the dedicated warehouse or having all belongings delivered to a final destination of their choice.
- Personalized Support: Receive one-on-one consultation which includes 1-2 hours of dedicated documentation assistance.
This process may differ based on each client and location
Air Freight Services
- Pre-shipment Processing: For Air Freight shipments, clients may either drop off their packed items to one of our dedicated warehouses or get them picked up for an additional fee.
- Transportation to the Airport: Once the items are at the warehouse, we will arrange for transport to the airport of origin.
- Air Freight Services (Airport-to-Airport): Our rates cover air freight from airport to airport, ensuring fast and reliable transit of your goods.
- Delivery to a Dedicated Warehouse: After the shipment is released from the airport of destination, it may be transported to the nearest dedicated warehouse.
- Delivery to Final Destination: Clients have the option of picking up their items from the dedicated warehouse or having all belongings delivered to a final destination of their choice.
- Personalized Support: Receive one-on-one consultation which includes 1-2 hours of dedicated documentation assistance.
This process may differ based on each client and location
Additional Services Available at Extra Cost
We offer various optional services designed to make your move easier and more convenient, including:
- LCL Local Transportation in the country of origin and destination country: We handle the transportation of your goods within the local regions to ensure smooth movement from one point to the next.
- Storage Fees: Depending on the location of the warehouse, storage regulations and fees will vary.
- Packing and Loading Services: Let our experienced team pack and load your items to ensure everything is securely handled and ready for transit.
- Insurance Coverage: Total Loss Insurance provides full coverage against the complete loss of your shipment during transit, giving you peace of mind. This is an additional service we highly recommend for high-value items or long-distance shipments.